Recent Posts

SERVPRO of Santa Ana is available 24 hours a day

4/17/2018 (Permalink)

SERVPRO of Santa Ana is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - (714)558-7772

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Santa Ana has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Santa Ana

SERVPRO of Santa Ana specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Meet Our Crew: http://www.SERVPROsantaanasouth.com/employee-photos

Faster to your Santa Ana South Disaster

4/17/2018 (Permalink)

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Santa Ana South provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more. SERVPRO of Santa Ana arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – (714)558-7772

Water Damage Timeline

Within Minutes

-Water quickly spreads throughout your property, saturating everything in its path.
-Water is absorbed into walls, floors, upholstery, and belongings.
-Furniture finishes may bleed, causing permanent staining on carpets.
-Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

-Drywall begins to swell and break down.
-Metal surfaces begin to tarnish.
-Furniture begins to swell and crack.
-Dyes and inks from cloth and paper goods spread and stain.
-A musty odor appears.

48 Hours to 1 Week:

-Mold and mildew may grow and spread.
-Doors, windows, and studs swell and warp.
-Metal begins to rust and corrode.
-Furniture warps and shows signs of mold.
-Paint begins to blister.
-Wood flooring swells and warps.
-Serious biohazard contamination is possible.

More Than 1 Week:

-Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
-Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.
About SERVPRO of Santa Ana South.

SERVPRO of Santa Ana South specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Does Your Santa Ana South home have Mold ?

4/17/2018 (Permalink)

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold, Call Us Today –  (714)558-7772

Mold Standards

4/4/2018 (Permalink)

SERVPRO Follows Industry Standards to Remediate Mold Damage in Your Home

Sometimes fungi hide from you and you do not find it until it gets out of control. Anytime water gets into your Santa Ana South home, mold possibly forms. Many times a fungus grows from a slow water leak that you did not know existed.

As soon as you notice fungi growth, it is vital that the problem gets remediated promptly. Sometimes if left untreated, mold causes health effects in some people. To be on the safe side, call SERVPRO's Mold damage experts in Santa Ana South to give you an estimate on what the remediation process entails. Anytime a fungus is present it means that mold spores exist as well. If you do not do anything about the mold problem, many times the spores float to other areas of your home and create more fungi.

Our SERVPRO specialists are IICRC certified and know how to mitigate many types of mold damage scenarios. Our crews use industrially advanced equipment and chemicals to remediate fungal issues. All procedures we conduct throughout the restoration process follow strict standards and guidelines set by the EPA and IICRC.

The EPA mold remediation guidelines got developed for schools and commercials buildings. Our team of specialists follows these guidelines for residential properties. The guidelines provide a flowchart of critical steps in mold remediation.

The IICRC S520 Standard and Reference Guide For Professional Mold Remediation is the first published standard for the restoration industry. The guide includes principles to follow including to protect the health and safety of workers and occupants during the restoration process.

Another principle we follow from the IICRC guide is to control the contaminant from its source and make sure spores do not get airborne and cause fungi to grow in other rooms. The guide then suggests that everything contaminated gets removed from the home. Lastly, the guide stresses the importance of correcting the moisture problem so that a fungus cannot grow in the same or other areas.

Do not take your chances with mold. Anytime you even think you might have a mold problem call SERVPRO Santa Ana South at (714) 558-7772 for help twenty four hours a day and seven days a week.

Smoke Damage

3/13/2018 (Permalink)

Did you know that fires inside your house, next door to your house or even a mile or more away from your house can cause smoke damage to the outside and inside of your home. SERVPRO Santa Ana South specializes in smoke damage clean up. We always do our best to accommodate you in your horrible time. We understand that disasters in ones home are a very stressful situation. SERVPRO of Santa Ana South has a contents department, this means that when your house floods, or has a fire we come in and pack all of your contents, including furniture. After we pack and load up your belongings we take them to our warehouse and put them into each customers individual vaults. Finally, when we have completely moved everything out of the home, we then go in and clean the smoke damage. We use large sponges and sponge every single wall in the home. We repeat this technique about 3 times or until we can tell the walls are clean and no longer have a strong smoke odor. Once that step is finished, and the construction is done in the home we bring back the cleaned belongs to the home. Each piece of clothing from the fire gets dry cleaned by a restoration dry cleaner, and each piece of contents gets hand cleaned by our professional cleaning crew here at SERVPRO Santa Ana South. After we are positive that every piece of the customers important belongings are cleaned we put them in our ozone room to assure none of the items will smell like smoke. The final step in this process is to move the customer back in to their now clean, smoke free home!!

Watch out for that Mold !

2/9/2018 (Permalink)

SERVPRO works closely with testing companies, these companies come out to each job we call them on, they take a small sample of either the mold, or what we may believe is mold or asbestos. They take these samples back to their labs, test them and get back to us with the results. This is how we do our part in making sure that everything is sanitary and safe for our customers homes, and families before we allow them to stay in the home or moved back into their home, depending on the situation.

Be aware of mold, and what signs to look for. This will keep your home and health safe year round.  Molds are fungi that can be found both indoors and outdoors. No one knows how many species of fungi exist but estimates range from tens of thousands to perhaps three hundred thousand or more. Molds grow best in warm, damp, and humid conditions, and spread and reproduce by making spores. Mold spores can survive harsh environmental conditions, such as dry conditions, that do not support normal mold growth. If you have a water loss do not let it sit because mold can grow and grow. The end result of the mold growing behind your walls will be symptoms of sickness.

Family

2/9/2018 (Permalink)

SERVPRO Santa Ana South has made a couple of changes with the start of the New Year. Tom Puorro , our fearless leader has taken full ownership of the company. Along side him he has his wife Shannon, his three daughters Britney, Kathryn, and Kaylee and his son in law Jose. Britney is our office manager, she takes all phone calls, and makes sure we are all scheduled and organized in our Emergency service department. Shannon also works in the office, she is in charge of a wide variety of tasks and runs our contents department. With all of her dedication and hard work we have become number 4 in contents out of 1700 SERVPROS. We are so proud of not only Shannon but our contents crew! They are doing an amazing job, working for us and representing us. Jose is our production manager. He is always on the go, he works early mornings and late nights to ensure all of our customers are taken care of and satisfied. You will find Kaylee also in the office, she is an assistant to Tom and handles our collections department. Kathryn is our marketing representative, you can catch her out on the go making new relationships with agents in our area! That is our family who works here at SERVPRO Santa Ana. We love being a close knit family who operates our business with love and care. We truly put our entire heart into each and every job we take on. That is why we treat all of our employees as if they are blood as well!

Conditions In Santa Ana Might Be Right For Mold

2/7/2018 (Permalink)

Mold Remediation Conditions In Santa Ana Might Be Right For Mold SERVPRO of Santa Ana South knows what to do if mold grows in your home.

It’s estimated that more than 1 million types of mold exist, yet less than 10 percent have actually been named. This means mold is very common in both indoor and outdoor environments. While mold and humans can sometimes co-exist without issue, there are certain species of mold that can cause health effects for some people.

If the right conditions exist, mold will grow.  Those conditions include:

  • Water - Different mold types require varying amounts of liquid before growth begins.   
  • Temperature - Normal indoor temperatures will promote mold growth.
  • Time - Initial mold colonizers can take hold within one day after being exposed to an adequate water supply.

Mold growth can occur in any home, so it’s important to keep an eye out for situations that might promote mold activity. Roof/chimney leaks, wet basements, or condensation from ducts that dampen surrounding insulation are just a few examples of issues that make a house a prime target for mold growth.

If you suspect mold in your home, call SERVPRO of  Santa Ana South to assess the situation. We have the knowledge, tools and track record to effectively remediate mold in your home or business.

If you suspect mold, call us today at (714)558-7772

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of Santa Ana South for mold remediation services.

Restoring Your Santa Ana South's Commercial Property After A Water Damage Event

2/6/2018 (Permalink)

Commercial Restoring Your Santa Ana South's Commercial Property After A Water Damage Event Commercial Water Damage Events Present Unique Challenges

Flooding and water damage events at Santa Ana South's commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Santa Ana South 

SERVPRO of Santa Ana South specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

What to do when there is fire damage to your Santa Ana home

2/6/2018 (Permalink)

Fires can be a devastating force to your Santa Ana South home. Sometimes one of the worst effects fire can leave behind comes less from the flames and more from the extinguishing efforts of the dedicated firefighting teams in the area that put out the blaze. Depending on the severity of the structural fire to your home, extinguishing might have taken quite a lot of water and time to achieve. This scenario can result in a lot of water damage on top of the fire restoration that you already need.

While this is often a lesser considered fire damage aspect to Santa Ana South homes, excessive water damage is often the result that many families have to deal with before proper fire restoration service can even begin. Fortunately, you have a local restoration company at your disposal that can help you deal with all aspects of fire and water restoration. Our SERVPRO technicians have the experience and state-of-the-art equipment to give you back the home you had before the fire ever started.

When our SERVPRO restoration specialists arrive at your home to begin assessing the damage, our concentration lies in preventing further damage from occurring. Our team boards up broken windows and tarps over holes that might have gotten created from the fire or the extinguishing efforts, successfully protecting your home. This process prevents elemental damage from occurring while the inside restoration process is getting completed.

To successfully restore your home from its fire damage, water restoration has to get accomplished first. Our specialists utilize pump trucks and portable pump devices to quickly extract all present pooled water from your floors throughout the affected area. Once drying efforts are a success from combining both dehumidification and air moving equipment, our focus can switch back to assessing the fire damage present in your home.

While there are many stages to successfully restoring your home after a devastating fire, choosing the right restoration team can take a lot of stress and worry off your shoulders. When you are facing fire damage in your home, call SERVPRO of Santa Ana South. We can be reached anytime at (714)926-1268