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Fire & Water - Cleanup & Restoration

What to Expect if SERVPRO Recommends a Pack Out After Your Santa Ana Disaster

8/20/2018 (Permalink)

SERVPRO of Santa Ana South Recovers and Cleans More Personal Possession with Our Pack Out Service

The Pack Out Option for Santa Ana Damaged Properties Provides a Comprehensive Solution for Cleanup and Restoration

The nature and severity of the disaster that damaged your Santa Ana home can prompt recommendation of a full or partial pack out of your premises during remediation and restoration. We understand the feelings of loss and upheaval you experience in the aftermath of a catastrophe. Our team conducts pack outs compassionately and professionally, thoroughly accounting for your property during the process so your mind can be at ease.

Clear And Comprehensive Communication
When our company’s management team suggests protecting the contents of your Santa Ana dwelling through a pack out, we want to avoid adding layers of worry and anxiety to an already stressful situation. We communicate clearly to you why we believe a pack out plan is necessary and answer all your questions. Our employees also work closely with your insurance carrier during the procedure, providing written and digital evidence that streamlines payment of your claims for both structural and content restoration or replacement.

SERVPRO keeps you and your insurer aware of the cleaning and restoration progress of the packed out property. We consult with your and your carrier if individual items prove to be beyond 100 percent restorable. Best practices encourage our team of personal property restoration technicians to begin the recovery of wet, smoke-damaged, or otherwise compromised articles as soon as possible. We often return cleaned, deodorized, and restored furnishings and other items to our customers before the major move back event, so replacements need not be purchased or leased, even in temporary housing. Seeing and enjoying the function of your recovered possessions goes a long way toward making the disaster you endured seem “Like it never even happened.”

Documentation
You already lost your sense of security when the fire raged, the water poured, or hazardous materials invaded your home. Feeling as though you no longer have control over your possessions need not be the next emotion when you understand how we manage information about the condition and location of every item removed. SERVPRO crew members meticulously inventory and record the articles we pack out, giving you the confidence to trust our professionals with your possessions at every step.

Item Availability
SERVPRO’s tracking system permits us to find items you need prior to the move back. Each box is labeled and the contents recorded in your file, and we map out the location of each carton or other receptacle in our warehouse.

SERVPRO of Santa Ana South offers cutting-edge inventory and documentation services for the contents of your house if the circumstances of the fire, water, or other emergency indicate a pack out is the best option. Call us at (714) 558-7772 to schedule an assessment and consultation as soon as possible after the disaster.

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