SERVPRO Santa Ana South has made a couple of changes with the start of the New Year. Tom Puorro , our fearless leader has taken full ownership of the company. Along side him he has his wife Shannon, his three daughters Britney, Kathryn, and Kaylee and his son in law Jose. Britney is our office manager, she takes all phone calls, and makes sure we are all scheduled and organized in our Emergency service department. Shannon also works in the office, she is in charge of a wide variety of tasks and runs our contents department. With all of her dedication and hard work we have become number 4 in contents out of 1700 SERVPROS. We are so proud of not only Shannon but our contents crew! They are doing an amazing job, working for us and representing us. Jose is our production manager. He is always on the go, he works early mornings and late nights to ensure all of our customers are taken care of and satisfied. You will find Kaylee also in the office, she is an assistant to Tom and handles our collections department. Kathryn is our marketing representative, you can catch her out on the go making new relationships with agents in our area! That is our family who works here at SERVPRO Santa Ana. We love being a close knit family who operates our business with love and care. We truly put our entire heart into each and every job we take on. That is why we treat all of our employees as if they are blood as well!