If you have a fire or water emergency, please call us now at (714) 558-7772

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Fire & Water - Cleanup & Restoration

SERVPRO Always Does Our Best Job for Our Customers

Water damage can have catastrophic consequences inside your home, as it did for Edie Furness. While she and her husband were out for the morning, running errands, it began to rain. During that storm, patches of her roof gave in and allowed the rainwater to flood her home, leaving her in an overwhelming situation.

"We called our insurance agent...and he recommended SERVPRO of Santa Ana," Furness commented, explaining how she came to call SERVPRO for help. "They showed up immediately."
Here at SERVPRO, we understand how time-sensitive damages inside of your home can be and, as a result, we always strive to arrive at the job site as soon as possible. It is our goal to make the remediation process as smooth as it can be so that our customers do not have to feel any anxiety while we handle the situation. The comfort and satisfaction of our customers is always a priority for our teams.
Furness goes onto explain how swiftly SERVPRO began to work. "They started all of the things that they were supposed to do, and they each worked so hard. That made us so happy." Addressing the damage as soon as possible makes it more likely that the remediation process can go as smooth as possible without extra difficulties.
Furness was so satisfied with our work removing the excess water from her home, and drying out the structure, that she asked for our continued help. "I said 'will you do our reconstruction?' And so, they did. They moved all of our furniture out; it was like a symphony to watch then move our furniture and our belongings out. And then they moved us back in perfectly."
Furness finishes her testimonial by proclaiming that she was "so so happy with them." At SERVPRO, it is always our goal to leave a job with our customer feeling beyond happy with the work that we did. Building a positive reputation and relationship with our community is a priority that we are proud to always keep at the forefront.
If you return from running errands and find water damage inside of your home, always reach out for help immediately. Call (714) 558-7772 to get in contact with SERVPRO of Santa Ana South. No matter the time or the day, we are always happy to help you.