SERVPRO of Santa Ana South | SERVPRO of Santa Ana North Employee Photos

Jose Payan

Jose Payan is the Production Manager at SERVPRO of Santa Ana South. He has been with the company for 6 years and has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Removal Technician, Applied Structural Drying Technician and Carpet Cleaning Technician.

Tom Puorro

Tom Puorro is not only the owner of SERVPRO Santa Ana but he is also our fearless leader. He has over 23 years experience in the Restoration business. He is IICRC certified in Water Removal, Applied Structural Drying and Carpet Cleaning. He also has his general contractors B license. Those are just a few of the many certifications, talents and great knowledge of the business that he possess. Tom and his team are very big on customer service. It is the up-most important thing to him that each one of our customers is treated with the best customer service we can possibly provide.  

Crew Photo

Here is a photo of some of our crew members and management team. They are all suited up for a large job. 

Kathryn Puorro

This is our Marketing Representative here at SERVPRO Santa Ana. She is one of Tom, our owners three daughters. She has been with the company for 5 years and started as a contents supervisor. We believe that having our employees work in all departments is beneficial  to not only our business and employees but also our customers.

Shannon Puorro

Shannon has many job titles in our office! We wouldn't know what to do without her. She is our contents manager and our book keeper.

Kaylee Puorro

Kaylee is in charge of collections, she is also an assistant to Tom.