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3 Causes of Crawl Space Flooding and How To Fix Them

5/5/2020 (Permalink)

Crawlspace vent grate. Be proactive by regularly examining your crawlspace for water, particularly after other storm damage

3 Causes of Crawl Space Flooding and How To Fix Them

Your crawl space is great for a variety of things, like storing holiday decorations and those Rollerblades you swear you’ll use again someday. Unfortunately, it’s also excellent for harboring hidden water. A home flood is just one way that water can infiltrate your crawl space. Here are three other common causes and how to detect them.

1. Dirty Gutters and Disconnected Downspouts
Your gutters and downspouts have one job: to move water away from your Santa Ana, CA, home. If your gutters are full of debris, their collected water can spill over and be delivered directly to the base of your house. Similarly, disconnected or inadvertently moved downspouts can cause water to pool near your foundation.
To keep water out of your crawl space, clean your gutters, and check on your downspouts’ placement regularly. This is especially important if you have children or pets.

2. Landscape Erosion
Over time, erosion can flatten your yard’s slope. When this happens, water no longer runs away from your foundation; instead, it can pool there and start to seep into your crawl space.
To check for grading issues, inspect your home’s perimeter, paying attention to the soil. If you spot any accumulated water or obvious depressions, it may be a sign that water’s entering your home at the site. To prevent a home flood, build the soil back up.

3. Underground Water
After a torrential rain or massive snowmelt, it’s possible for groundwater to rise and penetrate your crawl space. Damaged or clogged drains, broken pipes, and ruptured city water lines can also lead to problems with subterrestrial water. These issues are largely beyond your control, but you can be proactive by regularly examining your crawlspace for water, particularly after other storm damage. Promptly calling a water damage mitigation company can prevent underground water issues from escalating as well.
A home flood is the most obvious way that water can enter your crawl space, but it’s not the only one. Regular inspections of your home and yard can help you identify potential headaches before they become big problems. For water, you simply can’t avoid, enlist the help of an experienced restoration company.

Three Categories of Water Damage

5/5/2020 (Permalink)

Background of blue water and on the middle a sign that says water categories Three categories of water damage

Here Are The Three Categories of Water Damage

Water damage at your commercial property can be devastating. There are many possible causes such as a storm, flood, or broken pipe. As a Santa Ana, CA, business owner, it’s helpful to know the different categories of water damage in order to ensure proper cleanup, repair, and restoration. Here are the three categories of water damage.

1. Category One
Any type of water damage can lead to mold or bacteria growth. Of the three categories of water damage, category one contains the least number of contaminants. Category one damage refers to any source of clean water that has caused the damage. Examples include sink overflows or any appliance that malfunctions with water lines. Each situation is unique when water damage is involved. One of the best things you can do when you experience a water emergency is to contact a water restoration specialist. They can help you walk through the proper steps to clean and restore your business.

2. Category Two
The second category of water damage includes grey water. In comparison to clean water, grey water contains contaminants that could be harmful to humans if exposed to or consumed. Some examples of grey water in this category include toilet bowls, dishwashers, and washing machines. A broken supply line falls in this category because it’s connected to the toilet.

3. Category Three
This category is the most unsanitary because it deals with black water. Examples of black water are sewage, standing water, seawater, and water from rivers or streams. A restoration specialist will use the following steps to ensure proper cleanup:

  • Inspection
  • Water Removal
  • Drying
  • Sanitizing
  • Restoration

Even if your water damage is caused by clean water, it’s necessary to use these steps to verify that your property is clean, dry, and safe.
There are different categories of water damage. Contact a professional if your business experiences any category of water damage.

Finding Mold You Cannot See

5/5/2020 (Permalink)

A thermal imaging camera being pointed at a wall in a house Technicians can use an infrared camera to detect moisture behind walls

You are probably familiar with the telltale mold smell. As you walk into your building in Santa Ana, CA, a musty aroma assaults your senses. When you go to the area where the smell seems the strongest, though, you don't see any patches on the walls, ceilings, or baseboards. How do you get rid of a problem you can't find? Mold remediation experts have the technology and training needed to help you out.


One of the main factors that can lead to a fungus smell in your building is excess moisture. There are several ways moisture can build up indoors:

  • Leaks from broken, damaged or loose pipes
  • Flooding
  • High humidity
  • Low airflow
  • Unmitigated water damage

Many of these issues are hard or impossible to see. That makes them difficult to measure without the proper equipment. Technicians can use an infrared camera to detect moisture behind walls or under floors. Identifying the problem areas is the first step of getting rid of that mold smell.

Another factor that can lead to mold growth or a mildew smell is heat. As the temperature in your building rises, the space becomes more inviting to mold spores. This is why specialists often use a camera with a temperature gauge so that they can determine whether or not the heat in your building is contributing to the problem. After taking a reading, they can compare it to other buildings in the area where the humidity levels are similar and then suggest the next steps for remediation.
If you have a mold smell in your building, don't ignore it. You can look for patches of mold, but there may still be a problem even if you can't see one. Experts in mold mitigation can use infrared technology to locate the source of the smell and recommend the next steps that need to be taken to get rid of it.

Understanding How Water Damage Is a Result of Fire Damage

4/12/2020 (Permalink)

Firefighters putting out a fire in a big building The primary contributor to water damage is the fire hoses used during rescue operations

Three Causes Of The Resulting Flood After A Fire

Many business owners think the worst thing about surviving a fire is the fire damage to their building, but many owners underestimate the extent of water cleanup and salvaging that also occurs. Restoration companies in Santa Ana, CA, will tell you that water damage is a real threat and a natural part of the fire cleanup process. There are at least three causes of the resulting flood after a fire.

  1. Fire hoses
  2. Water lines
  3. Suppression systems

Fire Hoses

The primary contributor to water damage is the fire hoses used during rescue operations. While these tools are essential to extinguishing the flames in your property, they also push out hundreds of gallons per minute, and not all of that water will evaporate with the heat of the blaze. Most of the liquid will settle on the floors of the affected spaces, likely contributing to further damage to electronics and woodwork.

Water Lines

What material are your facility’s pipes made from? PVC may not stand a chance in a hot, prolonged fire, but copper water lines may survive. In either case, the heat from the fire is likely to cause pressure to build in the water lines. If releasing the pressure is not possible, your lines may burst, leading to an extensive water cleanup.

Suppression Systems

The fire suppression system you use can also contribute to water damage in the facility. If you have a water-based system, it automatically turns on when sensing heat. Some systems force all sprinkler heads on and others only turn on those heads in the affected areas. To control the amount of damage your building sustains, invest in a selective system.
Water cleanup is an inevitable part of fire restoration, like smoke cleanup. However, the amount of cleanup depends on the size of the fire, damage to existing water lines and the suppression system installed. If you would like to discuss fire prevention systems, contact your local fire department or disaster mitigation specialist.

How to Properly Maintain the Roof of Your Building

3/31/2020 (Permalink)

laying of waterproofing sheathing and insulation during the renovation of a roof You can avoid a lot of water damage by waterproofing your roof

If you own commercial property, you know how important it is to maintain the building. This provides a comfortable, safe place for people to work. It also adds value to your investment and is an attractive option for prospective tenants. Over time, parts of the building will start to show its age and wear out. Fortunately, the roof should do its job well and last for up to 30 years or more, depending on its type. You can do your part to minimize roof damage by focusing on key repair and maintenance efforts.

Typical Causes of Problems

A roof won't last forever, especially if you neglect it. Sometimes, outside forces can cause roof damage, leaving your building vulnerable to flooding and other issues. Here are some common reasons your roof could suffer damage:

  • Severe hailstorms
  • Heavy winds damaging the roofing material
  • Heavy winds knocking trees onto the roof

Inspect Often

You may never detect wind damage or other weather-related issues for months or even years if you never bother to look at the roof. Smart building owners in Santa Ana, CA, inspect their roof at least once a year. Get on the roof during good weather and look for any signs of problems.

Repair Issues Promptly

During your inspections, if you spot damage, don't wait to address the repair needs. Whether it requires a roof rebuild or some simple updates, you need to act quickly. Procrastinating these needs can lead to roof leaks or more significant physical damage.

Waterproof It

Even small roof leaks can lead to flooding in your building. A reputable professional flood cleanup company can restore your building. However, you can avoid a lot of water damage by waterproofing your roof. Several types of products are available to stand up to rain and snow.
You can largely avoid roof damage by following these guidelines. Start today by being vigilant and diligent.

When Does Homeowners Insurance Cover Mold Damage?

3/29/2020 (Permalink)

Document of Homeowners Insurance Policy for background When does homeowners insurance cover mold damage?

Fungus growth in your Santa Ana, CA, home can be an expensive problem to fix. You may thus be wondering if your homeowners' insurance policy can offset some of this cost. The answer: It depends.

Mold Insurance Coverage

In general, your homeowners' policy will cover the cost of mold cleanup if the fungus resulted from a covered peril. Covered perils typically include sudden and accidental incidents that damage your home. Common covered perils include:

  • Frozen burst pipes
  • Accidental discharge of water from appliances or sprinklers
  • Falling objects
  • The weight of snow, ice and sleet

Mold Endorsements

Even if the mold damage didn’t result from a covered peril, you still may get some money from your insurance provider. That’s because some insurers still offer limited coverage for mold claims.
You can also ask for a mold endorsement. This is an addition to your traditional homeowners' policy.
Of course, insurance companies hate risk. Therefore, they do not want to cover homes that have an increased chance of fungus growth. If your house is old or has a history of mold issues, the insurer may charge you more for a mold endorsement.
Just because you have mold coverage, however, doesn’t mean the insurance company will accept your claim. The insurer may not cover your loss unless you took proper steps to limit the buildup of mold in your home.

Mold Prevention

Mold relies on humid air and moisture. To prevent the insurer from denying your claim, you need to lower the humidity levels in your home as much as possible. You also should ventilate frequently wet areas such as the bathroom and laundry room. Finally, any water damage should be cleaned up right away.
Fungus growth is not always covered by a home insurance policy. Even if you do have mold insurance, it may be capped at a certain amount. To find out whether your policy covers mold damage, you should contact your insurance adjuster. You can also speak to your local mold remediation specialists.

We Are Cleaning Experts

3/20/2020 (Permalink)

worker cleaning commercial space SERVPRO is performing all cleanup and bioremediation in accordance with the guidelines provided by the CDC and local authorities.

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis. The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

• Kitchen/Food Areas

• Bathrooms

• Schools/Classrooms

• Offices

• Retail Spaces

• Water Fountains

• Shelving/Racks

• Sales Counters

• Carpets and Rugs

• Stair Handrails

• Elevator Cars

• Playground Equipment

• Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus.

Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts at SERVPRO of Santa Ana South (714) 558-7772


Remover el Agua Suena Simple Pero No Lo Es!

3/13/2020 (Permalink)

Pareja usando un cubo para recoger la fuga de agua del techo. En SERVPRO of Santa Ana, estamos disponibles 24/7 para responder a su llamada de emergencia por daños causados por el agua.

La Eliminación y Restauración de Daños Causados Por el Agua en su Hogar de Santa Ana Pueden Evitar Daños Mayores

A pesar de las tasas de interés más bajas, ser propietario de una casa representa una inversión significativa para la mayoría de las personas. Requiere una atención cuidadosa a sus finanzas y una selección aún más cuidadosa de la propiedad que sea adecuada para usted. Puede llevar meses encontrar su nueva casa y dar paso a las alegrías de ser dueño de su hogar. Sin embargo, para mantener su hogar en buen estado, debe estar atento a cualquier percance, incluyendo las filtraciones y fugas de agua.  Es casi garantizado que los propietarios se verán con la necesidad de un equipo professional para los servicios de eliminación de agua, y saber a quién llamar es clave para cuidar su hogar.

SERVPRO es la respuesta a sus necesidades de eliminación de agua cuando vive en Santa Ana. Nuestro equipo de confianza está disponible las 24 horas para responder a su emergencia, lo que nos convierte en un miembro invaluable de su equipo de protección del hogar. Cuando se produce el evento, el origen del agua, así como el tiempo que permanece estancada, juegan un papel esencial en los riesgos asociados con el suceso. Nuestros técnicos se capacitan para comprender el alcance de los daños y tomar las medidas adecuadas basadas en su experiencia en la industria. 

La eliminación de agua no es tan simple como parece, y es por eso que un equipo professional es su mejor recurso. Muchos piensan que la extracción de agua es suficiente para controlar la situación. En realidad, el manejo de los niveles de humedad es la clave de un tratamiento de restauración efectivo. Los técnicos de SERVPRO utilizan herramientas industriales para la medición de los niveles de humedad y para regresarlos a la normalidad.  Después de lograr este paso, se centran en el tratamiento para prevenir la propagación de microbios en su hogar. Para desinfectar, aplicamos desinfectantes aprobados por la EPA y nos enfocamos en tratar cada superficie individualmente de acuerdo con las recomendaciones de cada solución desinfectante. Cuando aplicamos productos desinfectantes, incluimos subsuelos, paredes y cualquier otra superficie en riesgo de convertirse en un lugar propicio para la multiplicación de bacterias. A lo largo de este proceso, garantizamos la seguridad de nuestro equipo y de su familia evitando el contacto humano con los productos y permitiendo un amplio tiempo antes de darle la bienvenida de nuevo a su hogar.

SERVPRO of  Santa Ana South es un aliado para todos los propietarios de la zona. Estamos disponibles llamando al (714) 558-7772 a cualquier hora del día. Con nuestra ayuda, su hogar está protegido mientras nos enfocamos en devolverlo a su estado original. Juntos trabajaremos para que su casa luzca como si nada hubiera sucedido.

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We Get You Back In Business In Santa Ana After A Fire

3/9/2020 (Permalink)

A kitchen covered in soot and smoke damage after a fire disaster Our trained experts arrive right away and begin fire damage restoration in your home. We are available 24/7 to offer our experience and expertise.

Combating Challenges that a Commercial Fire Damage Incident in Santa Ana Presents to A Convention Center

Fire can be devastating primarily when a major incident affects a property. Even after minor incidents, the damage sustained can have long-term implications for the structure or for the occupants who enter the building. If improperly handled, commercial fire damage in a convention can lead to several issues that end up affecting normal business operations later.

A commercial fire damage incident in Santa Ana is likely to involve heavy smoke residues because of the materials burnt. Synthetic materials such as foam and plastic in items such as mattresses, chairs, and other accessories in the convention center produce thick smoke when burnt. Although such residues adhere mostly to surfaces, they can also reach into hidden areas where they can continue causing problems long after the fire incident is resolved. Our SERVPRO technicians take time to clean easily accessible surfaces as well as the hidden areas to prevent any long-term problems.

When people spend time at a convention center, they expect pristine conditions and a relaxing environment to conduct their business. If traces of soot and other smoke residues remain hidden within the structure, it is challenging to guarantee such conditions. The residues can dislodge from the hidden areas and then circulate the premises through air movements. Smoke residue particles in the air can cause respiratory issues or irritation to the eyes and skin. Our SERVPRO technicians use cleaning methods that address all hidden residues. Apart from dry sponge cleaning, we also vacuum or use compressed air cleaners on fire damaged areas to help remove residues from hidden crevices.

Smoke can easily find a way into the HVAC system, especially if it is on during the fire. Residue deposits in the ventilation system can lead to unending problems to the indoor air quality. Our crews can help inspect and clean up the HVAC system if disassembly is not necessary. In case there are sections of the duct system that we cannot clean, we apply other solutions such as duct sealing to prevent problems.

Minor issues that develop after a fire can ruin the reputation of your business. Call SERVPRO of Santa Ana South at (714) 558-7772 to help with cleanup, making it, "Like it never even happened."

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Water Removal Sounds Simple, but it Requires Specialized Services

3/4/2020 (Permalink)

"Need Help?" At SERVPRO of Santa Ana, we are always ready to be deployed at a moment's notice.

Thorough Water Damage Removal and Restoration in Your Santa Ana Home Can Prevent Further Damage

Despite lower interest rates, owning a home represents a significant investment for most people.  It requires careful attention to your finances and an even more careful selection of the property that is just right for you.  It can take months to find your new house and to give way to the joys of homeownership. However, to keep your home in good shape, you need to be vigilant of any accidental mishaps, including leaks.  Almost inevitably, homeowners face the need of a professional team for water removal services, and knowing whom to call is key to taking care of your home.

SERVPRO is the answer to your water removal needs in Santa Ana.  Our reputable team is available around the clock to respond to your emergency, making us an invaluable member of your home protection team.  When water damage occurs, the nature of the leaking water, as well as the time it is left standing both play an essential role in the risks associated with the water event.  Our technicians train in understanding the scope of damage and taking appropriate action based on their expertise.

Water removal is not as simple as it sounds, which is why a professional team is your best resource.  Many think that water extraction is sufficient to get the situation under control. In reality, the management of moisture levels is at the heart of effective restoration treatment.  SERVPRO technicians utilize industry-grade measuring tools to achieve proper levels of humidity. Following this milestone, they focus on treatment that thwarts the spread of microbes throughout your home.  To disinfect, we apply EPA-approved disinfectants and focus on treating each surface individually according to the application guidelines for each disinfecting solution.  When we apply disinfectant products, we include subfloors, walls, and any other surface at risk of becoming a breeding ground for bacteria.  Throughout this process, we ensure the safety of our team as well as your family by avoiding human contact with the products and allowing ample time before welcoming you back into your home.

SERVPRO of Santa Ana South is an ally to all homeowners in the area. We are available by calling (714) 558-7772 around the clock.  With our help, your home is protected as we focus on leaving it in tip-top shape. Together, the water event is “Like it never even happened.”

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