Recent Posts

We Get You Back In Business In Santa Ana After Water Damage Strikes

9/24/2021 (Permalink)

SERVPRO logo over water Contact our team of experts at SERVPRO for assistance with water damage remediation services for your Santa Ana property.

My Business is Underwater and So Are my Documents

Business owners have a lot on their minds. They need to come up with a sound business plan to promote the commercialization of their product or service, understand the legal framework of their endeavor, and spend resources networking throughout the community. When you add to this, the tasks inherent to keeping up an office, staff, etc. entrepreneurs have their hands full. So what should they do when they get a phone call for the landlord informing them that the sprinkler system went off and soaked the whole office? Who should they call for water removal services?

Thankfully, if it is your business in Santa Ana that needs water removal services, SERVPRO is here to help. Above and beyond wet carpets and office chairs, your primary concern is preserving any documents essential to the functioning of your business. Sensitive client information or financial instruments may suddenly be in danger, but you can trust our team to be methodical in the restoration process.

Water Removal and Remediation

When your emergency involves water, our team may choose to vacuum-freeze your documents to recover them. Even though the process sounds intimidating, our SERVPRO technicians train specifically in this method, which consists of freezing your documents to prevent deterioration, followed by a quick change in temperature that evaporates the water without damaging your papers. This whole process happens within a vacuum chamber with specific heating elements. A final radiation dose to dry and disinfect may complete the job if needed.

Documents are not the only items on our restoration list. If you also need our SERVPRO crew to restore carpets and other personal property, all you need to do is ask. When we arrive at your business, we make a complete assessment of the water damage and make recommendations. Together, we develop an action plan focusing on minimizing your loss in terms of time and money. We understand that being able to operate as usual is essential to your success.


SERVPRO of Santa Ana South | SERVPRO of Santa Ana North is your resource for water removal services. When you call us at (714) 558-7772, we take over so you can devote yourself to managing your business in this time of crisis. Hand in hand, we will make this disaster a thing of the past and leave your business, “Like it never even happened.”

Can Professional Flood Damage Cleanup Save Drywall in a Santa Ana Home?

9/16/2021 (Permalink)

Storm over homes Contact SERVPRO today for assistance with storm flood damage in your Santa Ana home. We have the tools and skilled technicians you need.

SERVPRO Technicians Bring Years of Experience and Expertise to Water Damage Restoration Services in Santa Ana

Floodwater removal in a Santa Ana home may conjure up images of deep standing water; however, this type of water damage can happen in numerous scenarios. One of the most common is a broken window during a storm or mistakenly left open when the property owner is not at home. Signs of water damage to sheetrock include:

  • Sloughing off of layers
  • Buckling and warping
  • Wet portions falling off

A Santa Ana homeowner faced with flood damage cleanup after a window gets left open during torrential rains may notice that the drywall around the window buckles and warps rapidly. Once this process begins, the ruined portion of the drywall requires removal. SERVPRO technicians measure around the area of elevated moisture within the wall and remove only the damaged area, including removal of the insulation. This leaves the rest of the wall intact and stops any further wicking of the water. 

The technicians scope around the window where the water entered to ensure that there is no seepage under the floor, wet carpet, or additional issue that requires addressing during the water restoration services. 

Once the area gets dried, the technicians can offer restoration services to the homeowner. The area around the window can have new drying that gets primed and painted in the color of the homeowner's choosing. Once SERVPRO completes the job for the homeowner, the storm damage will be "Like it never even happened."

SERVPRO of Santa Ana South | SERVPRO of Santa Ana North at (714) 558-7772 stands ready to assist local Santa Ana residents with any size flood damage cleanup. 

What Factors Affect Cleanability for Smoke-Damaged Santa Ana Homes?

8/26/2021 (Permalink)

Smoke/Firefighter Smoke and soot can reach the remote areas of your home. We can remove the odors. Call SERVPRO today!

Many Variables Determine How Challenging Restoration Can be After Fires in Santa Ana Properties.

When fire damage overwhelms your home or business, large areas of the property can succumb to smoke and fire damages. As leading restoration specialists for Orange County, we have leading fire mitigation tools and products to make fire and smoke damage "Like it never even happened." 

What Type of Smoke Damage Exists? 

Before fire and smoke cleanup in Santa Ana homes can begin, the type of residue and soil must be identified. Each type of smoke damage requires specific cleaning practices and products, so this inspection of the property can create a tailored restoration approach against:

  • Wet Smoke
  • Dry Smoke
  • Oil Furnace Puffback
  • Protein Residues

How Does Smoke Impact Nearby Surfaces? 

Depending on the affected surfaces and the pressure behind air and heat movement, various surfaces can be damaged in several ways. High-pressure situations with extreme temperatures can force smoke into crevices, cracks, and against vertical surfaces. Lower-pressure and lower-heat fires produce a smoldering effect that generates wet smoke damage resting on horizontal content and building material surfaces. 

Is the Underlying Surface Damaged? 

With situations like wet smoke and prolonged residue exposures, the likelihood of permanent damage to sensitive materials is high. Unfinished wood, drywall, and high-porosity building materials are at the greatest risks of irreparable harm. Test cleaning can often indicate the condition of the underlying substrate and determine if completely cleaning the structural element is as cost-efficient and effective as removing and replacing it. 


Fire damage presents a severe threat to properties and their occupants. As challenging as fire and smoke damage can be to remove, the fast response of our SERVPRO of Santa Ana South and SERVPRO of Santa Ana North team can improve the success of this venture. We are available 24/7 to help with fire restoration and recovery at (714) 558-7772.

How Can Mold Get Removed from Santa Ana Attics?

8/20/2021 (Permalink)

Mold in attic If your attic is overtaken by mold you need to call the professionals. Call SERVPRO today for remediation assistance.

Moist Attics in Santa Ana Homes Can Be An Ideal Location For Mold Development. 

When damages to the roof like a leak exist, the growing moisture in this confined and poorly ventilated area of your home could increase the likelihood of mold development. Our experienced remediators can respond quickly to address these growing concerns.

Operating Mold Removal Strategies in a Confined Space 

Mold remediation for Santa Ana attics varies based on the type of damage and the severity of the situation. Mold removal in a confined space must be regulated and controlled to prevent cross-contamination and higher mold spore and microbe concentrations. 

Identifying the Cause of Moisture Damage 

Multiple different moisture catalysts can cause mold. Often in the attic, roof vulnerabilities allow for water penetration that ultimately promotes mold development. Determining the cause of the moisture damage can be critical for making the necessary repairs and changes to protect the property moving forward. 

Repairing and Reconstructing After Storm and Mold Damage

With mold growth situations, there is often a need for some degree of reconstruction and repairs. As threatening as active colonization might be to the hosting materials, having a team with a general contractor license like ours ensures that customers do not have to pursue vetting a subcontractor to help finish the job. Our experienced roster can work to complete vital build-back in attic spaces, such as:

  • Roof Repairs
  • Drywall/Insulation Replacement
  • Replacing Ceiling Assemblies

The need for mold removal and remediation after damage in your home is not hard to determine. Mold organisms can break down and deteriorate hosting materials to create a considerable need for reconstruction and repairs without swift action. In areas like the attic, our SERVPRO of Santa Ana South and SERVPRO of Santa Ana North team has quick drying and remediation solutions to help. Give us a call at (714) 558-7772.

Are Wall Assemblies in Santa Ana Homes Restorable After Water Damage?

8/10/2021 (Permalink)

SERVPRO vehicle Call our skilled technicians at SERVPRO for swift water removal and remediation efforts in your home.

Using Water Removal and Drying Techniques, We Can Protect Installed Materials in Santa Ana Homes.

Trapped water inside structural cavities requires fast and deliberate action from our team of restoration professionals. Because prolonged moisture exposure can lead to considerable material degradation, it is beneficial that our SERVPRO team lives up to the promise that We're Faster To Any Size Disaster. 

Draining Out Trapped Water 

Water can become trapped and caught in wall assemblies and their respective structural cavities after burst pipes. Because it takes time for water to leach through sensitive surface materials like painted drywall, this standing water and excessive moisture can be trapped for prolonged periods without action to drain and dry the damage, leaving water damage in your Santa Ana home. 

Positive Pressure Systems Can Dry Structural Cavities 

Positive pressure systems infuse warm blasts of air into drilled weep holes after draining completes to promote evaporation across an entire wall system simultaneously. By using these units in conjunction with desiccant dehumidifiers, we can collect displaced moisture and exhaust it outside the structure for a faster overall drying process. 

What Materials Often Require Replacement? 

As challenging as restoration and cleanup might be for flooded or water-damaged portions of a property, this situation is amplified when reconstruction and repairs are needed. With a general contractor license, we can help with water damage repairs to quickly manage the most common threats that exist after standing water concerns. Some of these include:

  • Reinstalling removed structural elements
  • Repairing damage to plumbing
  • Replacing flooring like carpet/hardwood

Water removal and other mitigative solutions after water damage can be critical to protecting homes and businesses. With so many ways that water damage events can threaten properties, our SERVPRO of Santa Ana South and SERVPRO of Santa Ana North team is available 24/7 to begin emergency services. Give our professionals a call at (714) 558-7772. 

What to Expect if SERVPRO Recommends a Pack Out After Your Santa Ana Disaster

7/30/2021 (Permalink)

pack out SERVPRO technicians are trained and experienced with pack-outs. We will secure your property and, make sure it will be handled properly.

The Pack Out Option for Santa Ana Damaged Properties Provides a Comprehensive Solution for Cleanup and Restoration

The nature and severity of the disaster that damaged your Santa Ana home can prompt the recommendation of a full or partial pack out of your premises during remediation and restoration. We understand the feelings of loss and upheaval you experience in the aftermath of a catastrophe. Our team conducts pack-outs compassionately and professionally, thoroughly accounting for your property during the process so your mind can be at ease.

Clear And Comprehensive Communication

When our company’s management team suggests protecting the contents of your Santa Ana dwelling through a pack out, we want to avoid adding layers of worry and anxiety to an already stressful situation. We communicate clearly to you why we believe a pack-out plan is necessary and answer all your questions. Our employees also work closely with your insurance carrier during the procedure, providing written and digital evidence that streamlines payment of your claims for both structural and content restoration or replacement.

SERVPRO keeps you and your insurer aware of the cleaning and restoration progress of the packed-out property. We consult with your and your carrier if individual items prove to be beyond 100 percent restorable. Best practices encourage our team of personal property restoration technicians to begin the recovery of wet, smoke-damaged, or otherwise compromised articles as soon as possible. We often return cleaned, deodorized, and restored furnishings and other items to our customers before the significant move back event, so replacements need not be purchased or leased, even in temporary housing. Seeing and enjoying the function of your recovered possessions goes a long way toward making the disaster you endured seem “Like it never even happened.”

Documentation

You already lost your sense of security when the fire raged, the water poured, or hazardous materials invaded your home. Feeling as though you no longer have control over your possessions need not be the next emotion when you understand how we manage information about the condition and location of every item removed. SERVPRO crew members meticulously inventory and record the articles we pack out, giving you the confidence to trust our professionals with your possessions at every step.

Item Availability

SERVPRO’s tracking system permits us to find items you need before the move back. Each box is labeled and the contents recorded in your file, and we map out the location of each carton or other receptacle in our warehouse.

SERVPRO of Santa Ana South offers cutting-edge inventory and documentation services for the contents of your house if the circumstances of the fire, water, or other emergency indicate a pack out is the best option. Call us at (714) 558-7772 to schedule an assessment and consultation as soon as possible after the disaster.

Restoring Water Damage To Your Santa Ana Hardwood Floors

7/23/2021 (Permalink)

leaking dishwasher a leaking dishwasher may cause havoc in your home. Call SERVPRO for the water damage remediation services needed.

SERVPRO Can Restore Your Hardwood Floors After Water Damage

When water damages your Santa Ana house, you must get help to remove the water and dry the building out as soon as possible. If the water remains soaked into the building materials, they deteriorate quickly. Our technicians can help remove the water and dry the structure of your house before permanent damage happens. 

You are proud of the hardwood floors in your Santa Ana home, but water damage threatens to ruin them. Water that overflows out of a sink or tub or drips from leaky pipes moves to the lowest part of a room or space. Floors absorb the moisture and can show severe damage if you do not act fast. We have ways to restore the damage if you call us immediately. 

Equipment for Water Removal

Hardwood floors can recover from water damage better than softer wood because of their density. They do not absorb water easily, so SERVPRO employees have the chance to restore them if we are on the job quickly. Our crew first removes puddles of water with pumps or extractors. We then bring in air movers, heaters, and dehumidifiers to begin the drying process. 

SERVPRO technicians measure the moisture levels in the air and the wood with special probes. We use dehumidifiers to bring the air humidity down to 30 to 45 percent. This helps dry the wooden floors because the water in the wood can move into the air. The air movers aim warmer air at the wet wood, forcing the water to move into the dryer air as vapor. The dehumidifiers capture the water vapor, and the cycle continues. 

We can help the drying process by using air movers both above and below the wooden flooring. Sometimes SERVPRO pulls up a few boards to let the warm air blow underneath. We also have drying mats that we place directly on the wet floor. The mats use warm air to pull the water in the floor through tubes like a straw. The mats help when a subfloor under the hardwood is also wet. If the water does not leave both floor levels, it can warp.

SERVPRO of Santa Ana South has the tools, products, and trained technicians to fix water damage problems in your home. Call (714) 558-7772 to schedule an inspection as soon as possible.

Does SERVPRO Offer Storm Damage Cleanup in Santa Ana?

7/17/2021 (Permalink)

SERVPRO equipment at work. Storm damage may consume your home. SERVPRO will have your home back to preloss condition. Call now!

Need Storm Damage Cleanup in Santa Ana – Call SERVPRO

Storms cause a lot of damage, especially when high winds are combined with heavy rain in Santa Ana. Water can enter homes through broken windows and holes in roofs, soaking everything in the house or commercial building. One area that many of our clients ignore is the amount of water on concrete floors.

SERVPRO provides storm damage cleanup services to Santa Ana consumers and business clients. We respond in less than four hours with water extraction and drying equipment. We remove water and moisture from hardwood floors, carpeting, cavities, concrete floors, and your contents. We also provide board-up services for broken windows and damaged roofing.

Many clients tend to ignore water damage to concrete floors in basements and commercial buildings. Painted concrete may flake and blister and needs to be repainted. Concrete is porous and absorbs water. Water may wick up from the concrete and leave a chalk-like calcium deposit on the surface until it is thoroughly dried. This material can be brushed away, however until it is fully dry, the calcium deposits may reappear.

SERVPRO provides the following services to our clients:

  • Emergency water services damage repairs
  • Water cleanup
  • Water damage restoration

Call SERVPRO of Santa Ana South | Santa Ana North for storm damage cleanup in Santa Ana and surrounding areas. We can help 24/7. Call (714) 558-7772.

Reliable Professional Mold Damage Remediation In Santa Ana

6/25/2021 (Permalink)

Mold on wall in kitchen When mold becomes an issue in your home, you want the experts. Call SERVPRO for assistance with mold remediation services.

Why SERVPRO for Professional Mold Remediation Services in Santa Ana

The possibility of mold growth is a constant in Santa Ana. The tiny spores of 100,000 plus fungi identified so far are outside and inside every residence, floating in the air and settling on every surface. Until they encounter water, mold spores cause few problems. When they absorb moisture, their life cycle begins, resulting in large mold colonies in your home. If faced with a growing mold problem, we can help. 

Mold damage in Santa Ana is not particular about the source of the water that fuels it. A flooding event or major plumbing fail can be the reason, but the cause is often more mundane. Household spills and overflows can be fuel if not thoroughly cleaned up and dried out. Tiny leaks under a sink or a clogged drain under a freezer or an AC condenser offer mold an opportunity. We even see circumstances where persistently high humidity levels were providing enough moisture for mold growth. 

Mold Inspection

Upon arrival at your home, the SERVPRO technicians assess the extent of the mold infestation. We investigate whether additional mold hides behind walls, above a ceiling, or under flooring. Our mold remediation procedure follows the Environmental Protection Agency (EPA) protocols and Institute of Inspection, Cleaning, and Restoration Certification standards. Our goal is to rid your property of active mold colonies, reduce the number of mold spores to normal levels, and help you arrange for the moisture source's elimination to prevent future outbreaks. 

The EPA recommends containment of the moldy area, and we use physical barriers such as heavy-duty plastic sheeting to delineate the contaminated area. Containment keeps uncontaminated areas of your home free of mold debris. A heightened strategy to prevent drift can be negative air pressure and ductwork inside the containment space to filter out spores and moldy residues. 

Mold Removal

SERVPRO technicians dress in personal protective gear during work shifts and scrape the mold off nonporous surfaces. We employ abrasive techniques like soda blasting to loosen and remove the root-like hyphal fragments from porous structures. HEPA filtered vacuums remove the particles on surfaces after the main removal phase. All moldy material, including any structural components too contaminated to restore, are bagged and disposed of following local hazardous waste codes. 

EPA-registered antimicrobials treat surfaces to inhibit future fungal growth after the SERVPRO crew disposes of the debris. We ensure all areas receive the appropriate application of the disinfectant and continue the containment until the all-clear according to the labeling precautions. Throughout the project, your and your family's safety is paramount.

SERVPRO of Santa Ana South has the experience, trained technicians, equipment, and products to remediate your mold damage quickly and successfully. Call us at (714) 558-7772 if you have even a suspicion that your home has mold growth.

Storm Damage in Santa Ana

6/17/2021 (Permalink)

Rain on home Homeowners have to deal with many things which may include storm damage. SERVPRO is available 24/7 to assist with remediation services.

Storm Damage Preparation for Santa Ana Residents

Californians often consider certain local weather patterns unique to our state – the hot, humid summers, the wide temperature fluctuations in the spring and fall, and all types of strange weather, including fires, wind storms, and rainstorms. Even if you watch the weather report on television every morning, California weather can surprise you, and before you know it, you're dealing with storm damage to clean up.

Storm Damage Preparedness Tips

First, put our number on your phone: (714) 558-7772.  If you're in a situation where a storm has damaged your Santa Ana home, you'll likely get your loved ones out, and you may be sitting in your car or at the neighbor's house wondering what to do next.  When you have SERVPRO's number handy, we can be ready for you!

Next, consider your insurance.  Do you have the right kind?  Consumers usually shop for the best price, but we need to find the best value around here because nearly every Californian has to deal with damage to their home or vehicle at some point.  Ask your agent what your coverage is like if you suffer storm damage.  What about flooding? Should you consider adding flood insurance?  

The next project to tackle is to take an inventory of your personal property.  There are tools available for your phone or tablet that can simplify the process of documenting your belongings. 

Leaking Roof from Storms

Take a look around your home, and make sure that everything is secure.  Make a visual inspection of your roof and look for any potential problems.  Ensure any carports or porches are secured to the home and their posts are fastened to the ground.

Finally, as you watch the weather, when you know there is a storm approaching, make sure your yard is clear.  Secure outdoor furniture, and make certain gardening tools are put away.  Anything left out can become a missile in high winds, and a few minutes of care can remove these dangers.

If you do suffer storm damage, then we're here to help.  Call SERVPRO of Santa Ana South at (714) 558-7772. We'll work with you and your insurance company to help make it "Like it never even happened."