Recent Posts

Feeling Uncertain About the Sanitary State of Your Santa Ana Home After Flood Damage?

3/23/2021 (Permalink)

flooded sign road blocak wet road When your Santa Ana home needs stormwater removal, call the experts at SERVPRO--don't stay flooded out!

SERVPRO Offers In-Depth Intervention to Restore Santa Ana Properties to Their Pre-loss Condition

Flooding may not be as common as it was in the early days before the Santa Ana River was tamed. However, flooding still occurs periodically, leaving many residents uncertain, especially about their homes' sanitary state.  If done correctly, cleaning should restore the preloss sanitary conditions in your home.

After a flood damage incident in Santa Ana properties, most residents are concerned about the contamination of porous materials. However, even non-porous surfaces might pose decontamination challenges. SERVPRO is a biohazard cleaning company that follows specific guidelines to ensure thorough cleaning of affected properties, including:

  • Ensuring sufficient dwell time for disinfectants and antimicrobial products
  • Ensuring cleaning products spread thoroughly
  • Rinsing all cleaned areas fully

The actions may seem trivial, but they have a significant impact on the outcome. For instance, if the disinfectant or other cleansing agent does not get at least 10 minutes of contact with the contaminants, its effectiveness is minimal.

Applying the product using a method of thorough dispersion, such as spraying with an electric or pump sprayer, ensures physical contact for the chemical agent and all contaminated assemblies, fixtures, and contents.

For an in-depth water cleanup of your property after flood damage, involve SERVPRO of Santa Ana South | SERVPRO of Santa Ana North. You can reach us at (714) 558-7772.

Having Trouble Dealing with Storm Damage in Santa Ana?

3/16/2021 (Permalink)

servpro box truck SERVPRO technicians, advanced equipment, and cleaning and disinfecting products make for a secure and safe storm damage remediation in Santa Ana

SERVPRO Helps Santa Ana Businesses with Storm Management Resources and Expertise

After the rain stops and floodwaters recede, you may have a hard time internalizing the damage left behind by a storm. However, with the right resources, you can restore your business to its preloss state. Involving a professional flood restoration company eases access to such supplies.

The resources you need to handle storm damage in Santa Ana might vary depending on the type of business you operate. For businesses such as warehouses or retail stores which operate from expansive premises, accessing some of the damaged areas such as high roofs or windows may not be easy. Some structures such as storage units might have too many contents. Professional water damage restoration restorers respond aptly to such challenges. For instance, SERVPRO:

  • Provides ladders, cherry pickers, and other elevated platforms
  • Organizes move-outs to ease congestion at the business premises
  • Helps set up safety and protective measures around the property

Even with the appropriate resources, restoration of the flood-damaged property is a labor-intensive process with numerous tasks, including cleaning and inspection of components such as electrical systems and opening up of cavities. We can deal with a leaking roof from a storm to cleaning up after a sewage backup. Our SERVPRO technicians are biohazard ready!

At SERVPRO of Santa Ana South | SERVPRO of Santa Ana North, you can get adequate help to manage storm damage. Call us at (714) 558-7772.

Is There Black Mold in Your Santa Ana Commercial Space?

3/15/2021 (Permalink)

box truck parked This SERVPRO box truck has all the equipment and supplies for a successful mold remediation in a Santa Ana commercial building

SERVPRO wants Santa Ana business owners and property managers to have skilled, effective mold remediation

Whether you own a local restaurant or manage an apartment complex, mold is never anything to ignore. Santa Ana commercial properties require rapid response to address a mold outbreak, and SERVPRO has the crew to get the job done.

Do You Know the Tell-Tale Signs of Black Mold?

There are several signs to look for that call for immediate mold remediation in Santa Ana, which include:

  • Musty odors – The smell associated with mold is often damp and musty, which is the first indication of a problem.
  • Visible mold – You may start to see dark or black rings or spots on various surfaces, usually ceilings or walls near sources of moisture.

Mold remediation must include addressing the source of moisture. You could have poor airflow that boosts relative humidity, or there may be a hidden leak within your commercial plumbing. When you call us at SERVPRO, we will look for sources such as:

  • Broken downpipes
  • Damage to the roofing, exterior entry-points, cracks in the flashing, etc.
  • If you recently had a water emergency inside or exterior flood water came in, we can use moisture detection tools to seek out hidden moisture to facilitate the drying process.

Drying all moisture, airflow, and ventilation is critical with mold remediation. Then we remove mold and non-salvageable materials and disinfect the affected areas with an antimicrobial agent.

Call SERVPRO of Santa Ana South/SERVPRO of Santa Ana North at (714) 558-7772, and we can send a crew as soon as possible to take a look.

How Can You Choose the Right Team for Commercial Fire Damage Cleanup?

3/8/2021 (Permalink)

burnt file cabinets in truck SERVPRO packs-out to our warehouse for fire damage cleanup of file cabinets and more for our Santa Ana client

SERVPRO helps Santa Ana business owners to get back on track after fire damage – Call us first for restoration!

The second most populated city within Orange County, Santa Ana, contained 329,427 people when the 2011 United States Census was taken. This also made it number 57 in terms of the population nationwide.

Situated adjacent to the beautiful Santa Ana River, this city features stunning architecture along with breathtaking backdrops. Santa Ana also shares a name with the nearby Santa Ana Mountains and the Santa Ana Freeway that runs through the city. You may even know this name for the Santa Ana Winds, which are notorious for fueling a lot of the historical wildfires each season that rage through Southern California.

Exploring a Few of the Popular Santa Ana Neighborhoods

There are several notable neighborhoods throughout Santa Ana, each with a bit of a different vibe to them. Throughout the year, you can also find a range of neighborhood activities and events, including garden shows, art walks, concerts, and home tours. Some of the top neighborhoods to check out include:

  • Floral Park – Within this neighborhood, you can find over 600 vintage homes ranging in build-dates from the 1920s throughout the 1950s.
  • Santa Ana Triangle – This neighborhood is known for quaint homes, friendly neighbors, and easy access to local restaurants and shopping establishments.
  • Park Santiago – A visit to this neighborhood can bring you activities like outdoor yoga, various neighbors-helping-neighbors beautification projects, local music concerts, and more.
  • Wilshire Square – People living within this neighborhood take great pride in their gardens and keep impeccably landscaped yards. The first home in this neighborhood got built back in 1915, and typical construction styles include California Bungalow, Spanish Colonial, and Tudor Revival.

What is There to Do in Santa Ana, California?

Along with neighborhood walks and local events, you will find a broad selection of incredible eateries, breweries, and wineries. There are also many attractions that you can experience to enjoy a bit of fun for the whole family. Some of the best sites and attractions located within the Santa Ana region include:

  • Bowers Museum
  • Lyon Air Museum
  • Kellogg House
  • Santa Ana Zoo at Prentice Park
  • Santa Ana Artists Village
  • Santa Ana Scavenger Hunt and Downtown Tours

Santa Ana Commercial Property Owners Should Know Best Practices for Preventing Fire Damage

Any business hit with fire damage could be in for a tremendous loss. Once you have a fire in your retail space, warehouse, or restaurant, you need to act fast. SERVPRO offers a 24/7 emergency response to get the fire damage cleanup and restoration underway.

However, it is better to think of ways that you can prevent fire damage in Santa Ana within your commercial space. Four things that you can do now include:

  • Regular testing of all your fire extinguishers, smoke alarms, and sprinkler system.
  • Perform inspections of all devices, electronics, cords, machinery, and electrical outlets.
  • Always make sure that your staff has fire emergency protocols in place.
  • Have our number handy so that the SERVPRO crew can get deployed to your business as soon as possible.
  • ERP Emergency READY Profile Plan--proactive prevention and mitigation--ask us how!

Sometimes, commercial fire damage is unavoidable, but it is how you react that counts. Call SERVPRO of Santa Ana South/SERVPRO of Santa Ana North at (714) 558-7772 when you need a rapid response.

Skilled Water Clean Up Services vs. DIY Methods for Santa Ana

3/8/2021 (Permalink)

paint peeling from ceiling, damage Why DIY? When SERVPRO provides excellent water cleanup services for your Santa Ana residence

Santa Ana residents obtain better results with SERVPRO’s water damage remediation.

Whenever a water emergency arises, there could be immense damage to your Santa Ana home. The longer you wait to clean it up, the more moisture wreaks havoc on your building materials, belongings, and structural elements. Additionally, failing to remove the water thoroughly and adequately can also become a significant issue. SERVPRO has the methods, equipment, and skilled team to get the job done right the first time.

When it comes to water removal in Santa Ana, why not try DIY? SERVPRO features IICRC-certified technicians to address your water removal needs. With DIY, you run into the risk of leaving moisture behind, leading to mold and mildew growth. Additionally, there are also several health effects and potential safety hazards.

These are just a few of the reasons to call in skilled technicians for water clean up:

  • Professional extraction works very well. Rather than a homeowner reaching for a shop vac and opening a few doors or windows, our SERVPRO technicians use proven techniques and industrial-grade equipment.
  • Water emergencies are often hazardous. Not only will our crew work carefully while wearing personal protective equipment, but we also do whatever possible to keep your interior safe and protected throughout the water removal and drying process.
  • Mold is always a concern with any water emergency. We know how to locate and eradicate hidden moisture while still treating and sanitizing all surfaces before we finish to ensure your home is Certified: SERVPRO Cleaned.

Call SERVPRO of Santa Ana South/Santa Ana North at (714) 558-7772 for rapid water removal!

Burst Pipes in a Santa Ana Kitchen

2/25/2021 (Permalink)

removed base cabinets in kitchen showing framing and plumbing SERVPRO Provides Water Damage Restoration and Build Backs for Santa Ana Homeowners

SERVPRO Provides Water Damage Remediation for Santa Ana Properties

Most homeowners do not plan for a significant water-damaging event to occur on their property. But, it happens, and quite often.

Water Removal Services

When a burst pipe results in water damage to your Santa Ana kitchen, it is time to pick up the phone or click and search for the emergency services water damage specialists--SERVPRO!

Whether from a leak in the ceiling to a pressurized water damaging spray from under the sink, a fast response mitigates the damages. We're Faster To Any Size Disaster so that you can count on a swift water cleanup. Upon arrival, we scope the work necessary to restore the water-damaged area to a preloss condition and even liaise with your insurance carrier to simplify the claims process.

Our SERVPRO team of WRT water damage restoration technicians has certification from the (IICRC) Institute of Inspection, Cleaning and Restoration Certification. We can deploy advanced equipment to remove standing water, dry floors, fixtures, ceilings, and walls.

  • Portable pumps and wet vacs
  • Injecti-dry systems for wall voids
  • Centrifugal air movers to enhance evaporation
  • Dehumidifiers to reduce water vapor

Water Damage Repairs

Our team has skilled contractors that can provide a seamless transition from water removal to full reconstruction. We can do a controlled demolition of non-salvageable materials like drywall and base cabinets in this Photo, develop an action plan for remodeling, and work through completing the project. "Like it never even happened."

Let SERVPRO of Santa Ana South | SERVPRO of Santa Ana North restore your water-damaged home.  (714) 558-7772

Why Bleach Cannot Help You Beat Your Mold Problem

12/14/2020 (Permalink)

Bottles of Clorox brand bleach sitting on a shelf in a grocery store. Bleach should be benched when it comes to fungus cleanup

When unwanted mold springs up in your business in Santa Ana, CA, your reaction is probably to reach for your most potent cleaner. While it might be considered one of the most valuable disinfectants in the cleaning game, bleach should be benched when it comes to fungus cleanup.

What is Mold?

Mold is a fungus that spreads through airborne spores that use a variety of ways to get into buildings including ventilation systems and employee clothing. Once inside, mold looks for these optimal growing conditions:

  • Moisture
  • Warmth
  • Nutrients
  • Oxygen


According to the United States Environmental Protection Agency (EPA), once mold has found what it needs, it can settle in within 24 to 48 hours and start to spread within seven days.

Why Should You Avoid Bleach?

While bleach can clean the hard, plastic liner of the employee break room refrigerator, fungus cleanup goes deeper than the surface. Mold thrives on materials made out of cellulose, such as wood and drywall. When it grows on porous materials like these, it penetrates the surface and can spread without being seen. Spray cleaners only reach the outermost layer of surfaces, leaving spores to grow underneath, and in some cases, the moisture they leave behind can help aid mold growth.


How Do You Clean It?

Starting to clean up mold begins by stopping the moisture problem that helped it to grow. Identify the causes of the moisture in your building and fix those issues, first. Then, dry the area thoroughly using fans and dehumidifiers. Affected materials such as drywall, wood and carpet may have to be replaced because total mold removal is difficult. If an affected surface is larger than 10 square feet, the EPA recommends that you consult a mold remediation specialist.
Fungus cleanup requires a plan that involves assessing and understanding your unique situation and avoids unknowingly aiding in spore spread through improper cleanup.

How Difficult Is Remediating Category 1 Water Damage?

12/14/2020 (Permalink)

Drying equipment in a hotel room Commercial water damage in Santa Ana, CA

If your business in Santa Ana, CA, has experienced flooding or water damage, you may be wondering how extensive it is and how long it will take to clean up. Sometimes the answer depends on the flooding source. Clean water damage is different than that of contaminated water. Damage generally fits into three categories.

What Is Category 1 Water Damage?

Damage from this category is not contaminated by bacteria or microorganisms. Examples of category 1 water include sources such as:

  • Supply line
  • Broken water heater
  • Leaking appliance
  • Sink overflow


Category 1 water is the easiest to clean, as it is less invasive than other categories. It is usually less time consuming to remediate.


What Are the Other Categories of Water Damage?
Category 2 water, or gray water, contains microorganisms. Sources include broken sump pumps, toilets or seepage. Black water, or category 3 water, contains bacteria and comes from sources like sewage or standing water that has become contaminated.


What Are the Steps to Cleaning Category 1 Water?
If carpet is wet, remediation technicians will remove the clean water through either a portable extractor or a truck-mounted extractor, depending on the size of the affected area. If the pad is soaked, the carpet may need to be lifted and the pad removed for drying or replacement. Foam carpet pads act essentially as sponges when wet and will hold lots of water.
If damage resulted from a broken pipe in the ceiling or if lower floors are affected, technicians may use hygrometers or other moisture-detecting equipment to check the extent of saturation. Infrared cameras can find unseen water behind ceilings or walls.
Finally, air movers and dehumidifiers will be brought into the area to increase evaporation and dry surfaces more quickly.
If your business in Santa Ana, CA, has experienced flooding from clean water, consider calling professional remediation specialists to mitigate the damage. They are trained to find hidden water sources and quickly begin the drying process so you can get back to business.

3 Types of Smoke Alarms and How Often You Should Change Their Batteries

12/14/2020 (Permalink)

smoke detector in the room Keep your smoke alarm working correctly

What Type Of Alarm Do You Have

In the event of a fire in your Santa Ana, CA, home, you want your smoke alarm to be working correctly. This important device can alert you to a fire in time to prevent severe damage and keep your family safe. One way to ensure that it will do its job during an emergency is to maintain the batteries. How often these need to be changed depends on what type of alarm you have.


1. 9-Volt Battery-Powered Alarms
Traditionally, this is the kind of smoke detector you would find in your home. It uses a disposable battery that needs to be replaced on a regular basis. Usually these alarms need new batteries every six to 12 months, but they should be checked more often. It is best to test that the batteries are working at least once a month.


2. Lithium Battery-Powered Alarms
If your smoke alarm uses a lithium battery, then you do not need to worry about replacing it. These alarms should be tested as often as other types, but the battery is designed to last the life of the device. In most cases, it functions as intended for up to 10 years. After this time, you will need to replace the alarm completely.


3. Hardwired Alarms
A hardwired smoke alarm is connected to your home’s power system. Because it uses electricity, it does not necessarily need a battery to function. However, a fire may occur during a time that your home does not have power, so the alarm should also have a backup battery. The backup should be treated the same way as a traditional alarm, with battery replacements once or twice a year.
If your home suffers fire damage, a cleanup and restoration service can help with repairs, but in the ideal situation, the damage will be minimal. Keeping your alarm in working condition and changing batteries when necessary makes it more likely that this is the case.

3 Steps for Handling a Flooded Basement

12/1/2020 (Permalink)

Completely flooded basement. A visible line is showing maximum water level higher than 7 feet. Flooded basement in Santa Ana, CA

Knowing What Steps To Take Before And After Help Arrives

As a Santa Ana, CA, homeowner, few events are probably as stressful as a flooded basement. This type of flooding is usually caused by powerful outdoor storms, some of which can be sudden and unexpected in their intensity. If you find yourself facing a basement full of water, there are a few steps you can take until your water damage crew arrives.


1. Avoid Contact With Standing Water
While your first reaction to a basement flood might be to wade through the water and collect items you want to salvage, this could be dangerous. Electrical outlets, wiring and other sources of power are often housed in the basement, which could expose you to the risk of electrocution. You may want to wait for a qualified electrician to let you know it is safe to start taking items from standing water.


2. Prevent Humid Conditions
Flooding causes standing water that can increase humidity in your basement and lead to rapid mold formation, especially on the walls. You can work to keep humidity low by using dehumidifiers and fans, as long as they can be employed safely. Open basement windows if you can reach them and try to keep air circulating as much as possible until your water mitigation team arrives.


3. Ask for Salvage Advice
Whether your basement flood was caused by violent storms or a burst pipe, your water damage and restoration team can likely offer you advice about which items can be set aside for salvage. Important papers can be frozen for later restoration, once pipe repair is complete, but items affected by black water, which originates from outdoor flooding, may have to be discarded because of the toxicity of this type of flood.
Basement flooding at your Santa Ana, CA, home can cause you considerable stress and upset, especially when the event is unexpected. However, knowing what steps to take before and after help arrives can help you handle the situation with greater confidence.