What our Customers say...
Storm Damage Testimonials
SERVPRO Santa Ana South truly made it "Like it never even happened." for my family and me ! Thank you SERVPRO
I just wanted to drop a note regarding the outstanding performance of your employee Albert Bravo he was nothing but very cordial, courteous and professional. As in the words of my wife he was awesome! You have a very good employee and I would certainly send him out on other jobs with confidence that he will represent SERVPRO Santa Ana South with the outmost professionalism.
We write in to express our gratitude and appreciation as well as commend the service provided by Jose Payan, Juan Zapata and Alberto Bravo recently. Jose responded to our residence to evaluate the situation, then had Juan and Alberto respond for cleanup. All three were very courteous, professional and helpful during a stressful time for us.
SERVPRO of Santa Ana far exceeded my expectations of what great customer service is all about. We had a water leak in our kitchen and Jose was out to inspect the damage within 90 minutes of us calling him. He walked us through what the entire process would be, stayed at our house until the repair crew showed up, and checked in regularly to make sure things were going smoothly. The gentlemen who did the actual water restoration again, exceeded our expectations. They were courteous, prompt and so very friendly. We were so impressed with the service we received, that we went with the sister company they have to do all of the repair work. We are in the midst of that project now, and have again had just above and beyond excellent service. We feel very fortunate to have found SERVPRO of Santa Ana and will recommend them to any and all!!
"They were Excellent!"
You met the deadline established and my overall experience with your company was excellent! I would not only use your company again, but would recommend it to friends and family.