Archived Storm Damage Blog Posts
Una Pequeña Apertura Puede Ser un Gran Problema
¿Las tormentas recientes causaron que lloviera dentro de su hogar? ¡Llame a SERVPRO of Santa Ana South para secar rápidamente su hogar!
Daños por Inundación en Casas en Santa Ana
Vientos y tormentas han atravesado California en los últimos años. Todos hemos visto la devastación que han dejado y hemos observado con temor como viviendas enteras son arrasadas por los elementos climáticos. Sin embargo, el daño por inundación no siempre implica pérdida total de su casa. Frecuentemente una ventana rota o un agujero en el techo puede abrirle paso a las aguas y toda la contaminación que traen consigo.
Si su casa en Santa Ana sufre de daños por inundación, usted debe actuar rápidamente. SERVPRO opera continuamente para poder responder a su emergencia lo más pronto posible. Lo único que usted debe hacer es llamar a nuestro equipo de expertos. Nuestros técnicos de restauración de agua son certificados por el Institute of Inspection, Cleaning and Restoration Certification (IICRC) para aplicar las últimas técnicas disponibles en la industria. Nuestra preparación académica, junto con la experiencia laboral, nos permite priorizar nuestras acciones y actuar de la manera correspondiente.
Mientras espera nuestra llegada, procure aislar el área afectada lo más posible. Plásticos y otros materiales impermeables pueden ayudar a crear una barrera para que el daño no se extienda a otras partes de su hogar. Al llegar, nuestra cuadrilla de SERVPRO inspecciona el daño y se deshace de cualquier material que no pueda ser restaurado- usualmente esto incluye tapicería, textiles y otros materiales absorbentes. Mover estos objetos contribuye a evitar la proliferación de bacteria que acompaña a la inundación.
Para extraer agua de su hogar y restaurar los niveles de húmedas, nuestro equipo de SERVPRO escoge uno o varios de sus equipos industriales. Estos pueden incluir –
-Circuladores de Aire
-Extractores de varita
-Aspiradores para agua
Al aplicar estas mejores prácticas, podemos eliminar restos de agua y comenzar a desinfectar su hogar para mitigar el riesgo de complicaciones futuras.
Ninguna inundación es muy grande o muy chica para SERVPRO de Santa Ana South. Llámenos al (714) 558-7772 y permítanos dejar su casa como que nada hubiera pasado.
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Professionals Give Tips to Dry Flood Damaged Homes in Santa Ana
Did the recent storms cause it to rain inside your home? Call SERVPRO of Santa Ana South to quickly dry your home!
A Small Opening for a Big Problem
Wind and storms have made their way through California often in the last couple of years. We have all seen the devastation left in their wake and have fearfully watched entire homes being carried away by the elements. However, flood damage does not always imply the total loss of your home. Very often, a shattered window or broken roof becomes the opening for floodwater to enter your home, bringing debris and pollution with it.
If flood damage reaches your Santa Ana home, you must be ready to act quickly. SERVPRO operates around the clock so we can respond to your emergency as soon as it happens; all you need to do is call our expert team. Our water restoration technicians (WRT) are certified by the Institute of Inspection, Cleaning and Restoration Certification (IICRC) to apply the latest remediation techniques available to the industry. Our academic preparation, coupled with our field experience, lets us identify top priorities and act accordingly.
Before we arrive at your home, you may want to isolate the water-filled area as much as possible. Plastic sheeting or other impermeable material can help create a divide, so damage does not extend to other parts of your home. Upon arrival, our SERVPRO crew inspects the damage and disposes of any non-salvageable materials; typically carpeting, upholstery, or other materials that soak up water. Moving these items out of your home helps curtail the proliferation of bacteria brought in by the flooding.
To extract water from your home and restore humidity levels, our SERVPRO team can use one or several industry-grade tools. These may include-
- Air circulators
- Wand extractors
- Wet/dry vacuums
By applying industry best practices, we can eliminate water remains and proceed to disinfect your home while mitigating the risk of future damage.
No flood is too big or too small for SERVPRO of Santa Ana South. Just give us a call at (714) 558-7772 and let us leave your home, “Like it never even happened.”
About Santa Ana.
Let SERVPRO Calm The Chaos In Your Santa Ana Home
We will restore your home after you experience flood damage so you and your belongings will be safe. Call us 24/7 we are here to help you.
Time is of the Essence When There is Flood Damage to Your Home in Santa Ana
Natural disasters such as floods are fraught with chaos and uncertainty of what is to come. Even when there is warning of what might occur, the reality is often worse than you could imagine and quick action is crucial. When a whole community is affected by the disaster, the crisis escalates and protecting your home is even more difficult. Knowing who to call in case of an emergency is your first line of defense.
If there is flood damage to your home in Santa Ana, do not hesitate to call SERVPRO. Our response team is available 24/7, so it can promptly react to your emergency and begin the restoration process. Even though extracting water is a top priority, so is preventing any subsequent damage, such as mold or a weakened structure. Our certified technicians can help tackle immediate needs as well as anticipate future complications.
Of immediate concern when there is flooding, is addressing the contamination coming from black water. Any organisms living in those waters must be quickly eradicated from your home. Porous materials such as upholstery and carpeting are removed, which helps control any unwanted spread of bacteria as well as speed up the drying process. Our SERVPRO team is trained to know how to handle these materials safely and efficiently.
Aside from extracting water from your home, our Green Fleet also concentrates on disinfecting any surfaces such as tile and grout. We use material-specific substances to remove harmful bacteria and work with you to coordinate with any contractors that need to perform further repairs. As we move through your home, we work to prevent problems such as mold which is a by-product of excess moisture.
Our team has the training and expertise to assess the extent of the damage to your property, even those issues that have yet come to light. This evaluation can prove invaluable when you address the event with your insurance company, and we are happy to provide any information you might need to file a complete and accurate claim.
When your Santa Ana home is the victim of flood damage do not hesitate to call SERVPRO of Santa Ana South at (714) 558-7772 for help. The quicker you enlist our help, the faster we can leave your home “Like it never even happened.”
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SERVPRO, Santa Ana Homeowners, and Flood Damage Mitigation
SERVPRO Responds for Flood Damage Mitigation in Santa Ana
Handling Flood Damage in Santa Ana Properly
If your property is affected by floods, you are likely to face a cocktail of problems, some of which you might not even realize. The water flowing from outside the structure carries harmful chemicals, pesticides, and biohazards like raw sewage or dead animals. The water also soaks into materials such as drywall or even the house contents. Restoring the property to preloss state takes effort and time. Hiring a professional restoration team helps lift the burden.
Dealing with flood damage in Santa Ana involves different steps such as cleaning up affected areas, tearing down parts of the structure and removing water or excess moisture from the structure. The extent of each step depends on the severity of the flooding incident. When our SERVPRO crew arrives at your premises, we first inspect the property to establish which steps are necessary. We also implement safety measures such as checking whether power mains are off and spraying the affected areas with EPA-registered disinfectants to control contaminants.
Most porous materials affected by floodwaters require removal because there is no guaranteed way of decontaminating them. Items like carpets and pad fall in this category, as well as materials like drywall and insulation. When a skilled person handles the removal of these materials, it reduces the chance of damaging unaffected sections of the property. Our SERVPRO technicians perform a flood cut of two feet to four feet which is slightly above the waterline to remove affected drywall and insulation. The flood cut also allows easier access to the wall cavity for removal of moisture and for disinfecting.
Flooding creates a favorable environment for the development of microbes. The moisture in materials, as well as the increased humidity in the house, can lead to mold growth within twenty-four to forty-eight hours. Our SERVPRO technicians aim to bring down humidity levels in the house below 60% to inhibit the growth of mold. We do this by extracting pooling water and using air movers and dehumidifiers to dry wet areas.
When your home is affected by floods, call SERVPRO of Santa Ana South to assist. You can reach us at (714) 558-7772 any time. We’re Faster To Any Size Disaster.
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Santa Ana Architecture Varies As Does the Treatment for Storm Damage--Get Help from SERVPRO!
Doggone It!! Another Santa Ana Storm. Call SERVPRO!!
SERVPRO Solves Problems in the Flooring of Santa Ana Homes with Flood Damage
Flood damage to your home in Santa Ana can leave many different objects and materials permanently scarred by the sheets of rushing water, but one of the most damaged parts of the house is likely to be your flooring. Wood, tile, and especially carpets can all sustain heavy damage during a flood, and the only hope of saving them is to get a professional mitigation company like SERVPRO on the site quickly to stop more damage from happening. We're Faster To Any Size Disaster. Here is a quick overview of how storm flooding may impact the different flooring materials in your home, both short and long-term.
Tile floors are usually among the most resilient materials in a Santa Ana home after flood damage, but still require some cleaning and drying after most disasters. Depending on how severe the damage is and what the tiles are made of, they may need to be cleaned, polished, or even partially replaced and re-laid. We also find it essential to dry tile floors quickly to stop the spread of mold in grout lines.
Carpeting often sustains some of the worst damage in a flood-damaged home. While we try to preserve as much as possible, only if the wet areas are free of contaminated waters, we are often forced to replace the carpeting in large parts or all of our clients' homes. In a crawlspace home, the underlaying subfloor and structure must be dried to specific levels to ensure that no secondary damage occurs. It is especially important that we decide on a course of action quickly for carpets, as they can easily become the focal point for a mold infestation that can spread across the entire building.
Different types of wood react in different ways to water. Some might bend along their lengths, others along their widths, and some may merely shrink or expand. We incorporate specialized treatments into our drying process to make sure that any affected wood floors in your home can be restored to their original sizes and shapes. We can use drying mats to help draw out moisture from the joints and beams. Towards the end of our restoration process, we can also refinish the materials, if necessary.
SERVPRO of Santa Ana South is ready on a 24/7 basis to respond to your calls for help with flood, fire, and other types of home damage. Contact us at (714) 558-7772.
WELCOME to our city
Los Propietarios de Santa Ana Saben que SERVPRO Responde Rápido a las Tormentas y Vientos Fuertes
Cuando se trata de tormentas de viento, su seguridad debe ser la primera prioridad.
Vientos Fuertes Pueden Destruir o Dañar Hogares en Santa Ana
Con el tiempo severo que generalmente afecta a los hogares en Santa Ana, muchas de las nuevas construcciones cuentan con refuerzos y materiales especiales para soportar vientos de alta velocidad y lluvias torrenciales. Aunque esto puede proteger a los hogares más nuevos, la mayoría de las viviendas que servimos en nuestras comunidades no son de construcción reciente. Las tormentas pueden causar daños considerables a una vivienda en un corto tiempo, así que es importante saber en quién confiar al momento de regresar la casa a su estado original.
Los vientos causados por tormentas son las fuerzas más destructivas de las casas en Santa Ana, particularmente durante ciertas épocas del año. Los Vientos de Santa Ana pueden ser cálidos y abrasivos, pero pueden tumbar árboles, ramas, y hasta desprender tejados o los lados de su casa. Todas estas situaciones pueden dejar a su hogar susceptible a daños causados por los elementos, aguas corrientes y lluvias. Nuestros professionales de SERVPRO pueden responder rápidamente a estas terribles circunstancias y ofrecerle a nuestros clientes soluciones inmediatas, incluyendo entablillado de ventanas y la colocación de lonas protectoras sobre su techo.
Colocar tablas en las aperturas y lonas en el techo puede proveer protección instantánea a su hogar y evitar tanto el daño causado por el agua como otros eventos, tales como la entrada de animales a su hogar. Nuestros técnicos que despachamos al recibir su llamada pueden ofrecer estos servicios como parte del plan de mitigación de daños, el cual ha sido diseñado para proteger sus pertenencias y propiedad lo más posible cuando se encuentra en un desastre natural.
Nuestro equipo de SERVPRO también cuenta con contratistas licenciados que pueden trabajar para determinar cuáles secciones de su casa se pueden salvar y cuáles tienen que ser remplazadas completamente. Aunque esa evaluación es parte de la inspección inicial, representa un paso importante en una transición fácil de mitigación a reconstrucción para que su proyecto de restauración se complete lo más rápido posible.
Empresa Local Con Recursos Nacionales
Quizás no siempre podrá proteger su propiedad de los daños del viento y del clima, pero usted puede darse idea de lo que la experiencia y el equipo adecuado pueden lograr. Puede contar con el equipo certificado de SERVPRO de Santa Ana South y llamarnos tan pronto nos necesite al (714) 558-7772.
Para más información sobre la ciudad de Santa Ana, haga clic aquí.
Santa Ana Property Owners Know SERVPRO Responds Swiftly to Storms and Strong Winds!
Your priority during a windy storm should be your safety.
Damaging Winds Can Destroy or Damage Santa Ana Homes
With severe weather that so often affects Santa Ana homes, most new construction boasts reinforcements and select building materials to withstand high winds and torrential rainfall. While this can protect homes that have gotten built recently, most of the homes that we serve throughout our communities are not brand new. Storms can do considerable damage to a property in a short period, so you need to know whom you can trust to get everything back to the way it should be.
Storm wind damage is the most common variety of destructive force that affects Santa Ana homes throughout certain seasons. Santa Ana Winds can blow hot and blow like a sandblaster, but they can often be strong enough to knock over trees, tear off their limbs, remove the shingles from roofs, or even pull siding from your house. All of these situations can leave your home vulnerable to elemental damage, runoff water, and the direct rainfall. Our SERVPRO professionals can respond quickly to this damaging circumstance to offer our customer’s real-time solutions with the emergency board up and tarping services.
Board up and tarping can work to instantly protect your home from any water damage or other concerns that you might have, such as an opening for creatures to come into your home. Our technicians that arrive among the rapid response team can offer this service for your property as part of our mitigation process which has gotten designed to protect your belongings and property as much as possible amid a disaster.
Our SERVPRO team also features licensed contractors who can work to assess what storm-damaged sections of your home must get removed and replaced. While this assessment is part of the initial inspection, our effective efforts can ensure a seamless transition between mitigation and reconstruction, so our restoration project completes as promptly as possible.
Locally Owned Company with National Resources
You might not always be able to protect your property from the damaging winds and other effects of severe weather, but you can have an idea of what team has the experience and equipment to help. You can count on our SERVPRO of Santa Ana South certified technicians and give us a call anytime that you need us at (714) 558-7772.
For more information on Santa Ana, click here.
When Flood Damage Rolls in, Our SERVPRO Team Rolls Out To Help!
Our team is here to help when flood disasters strikes.
How Professionals Handle Flood Damage In Santa Ana
The Santa Ana area often has high winds during the fall and winter. In fact, “Santa Ana” is the name given to these strong windstorms. The constant winds dry out vegetation and increase the risk of wildfires. Then the rainy season begins, and flash floods are possible. When previous fires clear out brush and trees, flooding can be severe. Our company can help.
Flood damage in Santa Ana might include some mudslides and lots of garbage in the water. The water coming into homes can contain a lot of dead plants and tree branches. Animals caught in the flooding can die and add their bodies to the muddy water. Homeowners need to worry about the health risks of the dirty flood water. The workers we hire know how to keep you safe from contaminated water.
SERVPRO crews carefully plan how to remove the dirty flood waters. We have pumps and water extractors on our trucks all the time. The crew leader decides how to get the water out of the lower levels of your house. Workers follow the directions. Because the water is full of dirt and bad things like viruses and bacteria, we need to pump or extract it into containers. Then the containers are disposed of by following hazardous waste rules.
We use EPA registered disinfectants to treat the areas of your house that were full of flood water. The garbage in the water can include raw sewage, food and animals, chemicals, and other things that might make you and your family sick. SERVPRO sanitizes the flooded spaces after removing the water. We then begin to dry out the property.
SERVPRO uses air movers, heaters, and dehumidifiers to dry out your property. Drying out the wet spaces is important. If the wetness stays, mold can grow and damage your home. Fast action is needed because mold can begin to grow in 24 to 48 hours.
Locally Owned Company with National Resources
SERVPRO of Santa Ana South has expert workers who can clean up your home after a flash flood. We take calls at (714) 558-7772 all day every day. Call right away after the flood because more damage happens the longer you wait.
For more on Santa Ana, click here.
Cuando Ocurran Daños Por Inundación, Nuestro Equipo De SERVPRO Estará Allí Para Ayudarlo
Nuestro equipo de SERVPRO está aquí para usted cuando ocurren desastres por inundación.
Cómo Los Profesionales Manejan Los Daños Por Inundaciones en Santa Ana
El área de Santa Ana a menudo tiene fuertes vientos durante el otoño y el invierno. De hecho, "Santa Ana" recibió ese nombre por las fuertes tormentas de viento. Los vientos constantes secan la vegetación y aumentan el riesgo de incendios forestales. Y después comienza la temporada de lluvias, y hay posibilidad de inundaciones. Y cuando los incendios anteriores sacan los arbustos y los árboles, las inundaciones pueden ser severas. Nuestro equipo de técnicos puede ayudar.
El daño por inundación en Santa Ana podría incluir algunos deslizamientos de tierra y mucha basura en el agua. El agua que entra a los hogares puede contener muchas plantas muertas y ramas de árboles. Los animales también pueden quedar atrapados en la inundación, pueden morir y agregar sus cuerpos al agua fangosa. Los propietarios deben saber por los riesgos de la salud del agua sucia de la inundación. Los trabajadores que contratamos saben cómo protegerlo del agua contaminada.
Las cuadrillas de SERVPRO planean cuidadosamente cómo eliminar las aguas sucias de la inundación. Tenemos extractores de agua en nuestro camioneta todo el tiempo. El líder del equipo decide cómo sacar el agua de su casa. Los trabajadores siguen las instrucciones. Debido a que el agua está llena de suciedad y cosas malas como virus y bacterias, necesitamos extraerla en contenedores. Luego, los contenedores se desechan siguiendo las reglas de protocolo.
Utilizamos desinfectantes registrados por la EPA para tratar las áreas de su casa que estaban llenas de agua de inundación. La basura en el agua puede incluir aguas residuales crudas, alimentos y animales, productos químicos y otras cosas que podrían enfermar a usted y su familia. SERVPRO desinfecta los espacios inundados después de eliminar el agua. Y luego comenzamos a secar la propiedad.
SERVPRO usa motores de aire, calentadores y deshumidificadores para secar su propiedad. Secar los espacios húmedos es importante. Si la humedad permanece, el moho puede crecer y dañar su hogar. Se necesita una acción rápida porque el moho puede comenzar a crecer en 24 a 48 horas.
Empresa Local Con Recursos Nacionales
SERVPRO de Santa Ana del Sur tiene trabajadores expertos que pueden limpiar su hogar después de una inundación repentina. Atendemos llamadas al (714) 558-7772 todo el día, todos los días. Llame de inmediato después de la inundación porque, mientras más espera, más daño ocurre.
Para más información sobre la ciudad de Santa Ana, haga clic aquí.
Strange weather in Santa Ana California
Californians often consider certain local weather patterns to be unique to our state – the hot, humid summers, the wide temperature fluctuations in the spring and fall, and all types of strange weather, including fires, wind storms and rain storms. Even if you watch the weather report on television every morning, California weather can surprise you, and before you know it, you're dealing with storm damage to clean up.
Storm Damage Preparedness Tips
First, put our number in your phone: (714)558-7772. If you're in a situation where a storm has damaged your home, it's likely you'll get your loved ones out and you may be sitting in your car or at the neighbor's house wondering what to do next. When you have SERVPRO's number handy, we'll be ready for you!
Next, consider your insurance. Do you have the right kind? Consumers usually shop for the best price, but around here, we really need to find the best value because nearly every Californian has to deal with damage to their home or vehicle at some point. Ask your agent what your coverage is like if you suffer storm damage. What about flooding? Should you consider adding flood insurance?
The next project to tackle is to take an inventory of your personal property. There are tools available for your phone or tablet that can simplify the process of documenting your belongings.
Take a look around your home, and make sure that everything is secure. Make a visual inspection of your roof and look for any potential problems. Make sure any carports or porches are secured to the home, and their posts are fastened to the ground.
Finally, as you watch the weather, when you know there is a storm approaching, make sure your yard is clear. Secure outdoor furniture, and make sure gardening tools are put away. Anything left out can become a missile in high winds, and a few minutes of care can remove these dangers.
If you do suffer storm damage, then we're here to help. Call us at (714)558-7772. We'll work with you and your insurance company to help make it... "Like it never even happened."
Restoring your Santa Ana commercial property after a water damage event
Flooding and water damage events at Santa Ana South commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.
Restoring Commercial Properties Presents Unique Challenges
Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.
About SERVPRO of SANTA ANA SOUTH
SERVPRO of Santa Ana South specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’S corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.
- ASD - Applied Structural Drying Technician
- SRT - Fire & Smoke Damage Restoration Technician
- IICRC Certified Firm
- ECTP - Employee Certification Training Program
- WRT - Water Damage Restoration Technician
- RRRP - Lead-Based Paint Activities and Renovation
When storms or floods hit your Santa Ana home
SERVPRO of Santa Ana South specializes in storm and flood damage restoration. Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.
Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.
Resources to Handle Floods and Storms
When storms hit Santa Ana, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams http://www.SERVPROsantaanasouth.com/ that are strategically located throughout the United States.
Have Storm or Flood Damage? Call Us Today [[(714)558-7772]]
With times changing, we always have to keep up! That means that our social media is up to par with the rest of the high functioning world. SERVPRO of Santa Ana South has now expanded from not just south but also North. We now own both franchises and are extremely excited to share the big news. All of our social media websites are up to date and ready for you to follow us! So please follow us on our social media, we would love for you to join us on our journey !
@SERVPROsantaanasouth - Instagram
SO DON'T WAIT! LIKE US & FOLLOW US! WE HAVE EXCITING THINGS HAPPENING !!
SEVRPRO Santa Ana is ready 24/7 for any job large or small! So Don't hesitate to call! (714)558-7772
WE HAVE MOVED !
We are excited to announce that our team has moved to a new location in Santa Ana. We spent the past 6 years in a building about a mile away from our new location. Our old office served us well, and we made great memories there, but we could not be more excited about our new spacious warehouse! As I had mentioned before in a previous blog, a lot of new and exciting events would be coming up for our SERVPRO team, well this is one of them. Also Tom Puorro, along with his family are now complete owners of our franchise. He has also purchased another territory that will be also servicing Santa Ana, Called SERVPRO of Santa Ana North!
While we were happy with our old space, there were several motivating factors to make a move :
SPACE! When we first moved into our last office/warehouse we were small, just starting out, getting our feet wet. Six years later we now have 19 employees and counting. We have also hit our 2 Million mark in our business. Our new office offers more square footage, but more importantly it allowed us to rethink our layout. We were about to start from scratch, knock down walls (what we do best) and put up other walls that better suited our team, our company, and our customers. We now have a new spacious warehouse, with a clean room that has state of the art equipment in it. We can house our customers belongings in their individual vaults, with room to grow. We can not express enough our excitement! More space means more opportunity to service our community.
Our new office is more than just four walls, this is our new home where we will not only make many happy memories between each other but also with our many customers we will have along the way.
Our SERVPRO Family would like to thank everyone for their support through the years and with our move. Our team has been working extra hard to insure that we would be in not only a comfortable place,but a high functioning, spacious place. Also that our customers will continue to be well taken care of. We would like to invite you to our future ribbon cutting, the date is still to be determined but it is in the plans.
Our new address is 1213 E. Hunter Ave. Santa Ana, CA, 92705
SERVPRO Santa Ana South has made a couple of changes with the start of the New Year. Tom Puorro , our fearless leader has taken full ownership of the company. Along side him he has his wife Shannon, his three daughters Britney, Kathryn, and Kaylee and his son in law Jose. Britney is our office manager, she takes all phone calls, and makes sure we are all scheduled and organized in our Emergency service department. Shannon also works in the office, she is in charge of a wide variety of tasks and runs our contents department. With all of her dedication and hard work we have become number 4 in contents out of 1700 SERVPROS. We are so proud of not only Shannon but our contents crew! They are doing an amazing job, working for us and representing us. Jose is our production manager. He is always on the go, he works early mornings and late nights to ensure all of our customers are taken care of and satisfied. You will find Kaylee also in the office, she is an assistant to Tom and handles our collections department. Kathryn is our marketing representative, you can catch her out on the go making new relationships with agents in our area! That is our family who works here at SERVPRO Santa Ana. We love being a close knit family who operates our business with love and care. We truly put our entire heart into each and every job we take on. That is why we treat all of our employees as if they are blood as well!
Here at SERVPRO of Santa Ana we do our part in making sure all of our employees are highly certified and trained. We put them through IICRC training which is an institute of inspection cleaning and restoration certification. Here is a little bit about IICRC and why its important to SERVPRO:
The IICRC is a certification and standard-setting non-profit organization for the inspection, cleaning and restoration industries. In partnership with regional and international trade associates, the IICRC serves more than 25 countries with offices in the United States, Canada, United Kingdom, Australia, New Zealand and Japan.
The IICRC standards serve to develop common, industry-accepted language and terminology that enables us to more universally discuss concepts and procedures regarding cleaning, inspection and restoration.
These standards are reviewed and updated at least every five years. Many of these fields, such as the water damage restoration field, change rapidly and those who are certified keep up with the advancement of the science and generally accepted practices of the industry.